FLORATIQUE Flowers, Chocolate & Gift Baskets
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Customer Service >> Guarantee
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The Floratique guarantee is honored within the first 48 hours of having the flowers and we need to hear from you as soon as you see the flowers are not up to par. We are very confident in regards to our flowers and we travel out of our way 1-2 times weekly to buy the freshest local flowers possible. Naturally, if you are out of town, etc and did not know about the flowers dying just let us know. Obviously, there are exceptions in regards to our guarantee policy, but in most cases flowers that are not going to do well will peter out within 48 hours.
We try to complete our gift basket orders with the best ingredients and contents available at that time. Substitutions may be necessary on contents and containers.
We guarantee that we have great value and excellent quality, but if you disagree just let us know.
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As professional florists, we guarantee your satisfaction with every order sent for delivery. Naturally, we must consider that even the freshest fresh cut flowers need to be cared for. Keep flowers full to the top with fresh water and do not leave flowers near heaters or in the sun. If your flowers died from a lack of care just let us know and you may be surprised by your replacement. We appreciate all honesty in this regard. When placing your orders please let us know if a particular flower has a certain significance or if the color matters, food allergies if ordering a gourmet basket or any detail, etc. We can do a better job having all your details and you can include any special instructions in the "Notes To Florist" area. We do our best to ensure the freshest and most similar products including gourmet items. We hope you enjoy your Floratique gift.
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